Frequently Asked Questions
If we missed some, please ask us
General questions
The Bezec4.Me platform was created in response to the changes caused by the corona virus all over the world and the desire to continue living as we are used to with minimal adaptation.
Downloading and using Bezec4.me is FREE. Appointments are instant and possible at any time of the day. Services of hairdressers, beauticians, health institutions, various services, vehicle registration agencies, gyms, veterinarians are offered in one place, and courses, private lessons are also available,, Using one application, Bezec4.Me, schedule appointments for various services .
If you want more information about us, visit the page About us or feel free to contact us at info@bezec4.me – we will be happy to answer all your questions
Bezec4Me is a very young service, which currently operates in major cities in Serbia, but we will do our best to provide it in your area.
Customer questions
If you are looking for your favorite service, you can enter the name of the service provider on the Bezec4Me home page and go directly to their offer.
If you want to view different offers, start from the main page and search for salons by city and / or type of service you want.
You can further search for services by entering the name of the desired service in the search field, in order to get to the desired service as quickly as possible.
When you find a service provider that interests you, choose the service / treatment from the price list, choose one of the available dates available and that’s it 🙂 You just scheduled your appointment!
All appointments are automatically accepted. If there is any reason to postpone or cancel your appointment, the service provider will contact you.
Of course, in the menu, select My appointments, in the Scheduled appointments section, all appointments you have scheduled are displayed. Pressing the X icon allows you to cancel the appointment at any time. If you cancel an appointment, please do so as soon as possible, preferably at least 24 hours in advance.
If you have to cancel an appointment at the last minute, please call and inform the service provider.
To change the appointment, please notify your service provider or cancel the scheduled appointment with one click and choose a new one.
Booking reminders are sent by PUSH message 24 hours and 2 hours before the visit. These messages are completely free.
Payment is made exclusively at the service provider after the service, according to the price list.
You can pay for all services in cash or by card (depending on the provider’s capabilities).
If the provider has the opportunity, they will offer you to pay by scanning the IPS QR code of the National Bank of Serbia and the banking application of your bank.
You can see all the information about the service provider by choosing it.
In the scheduling process, enter this information in the Note field. We definitely recommend that you reiterate any important information that the employee needs to know about the best and safest treatment upon arrival.
We want each of our users to enjoy their appointments with our partners. If all users share their impressions and assessments, and everyone can make use of the experience of others in Choose services and our partners will get valuable feedback to further enhance their services. It’s a great way to complement our partners or give a suggestion.
After completing the service, we hope, enjoyable. In the menu, select My terms in Section Completed terms clicks our button Rate. Rate the salon by choosing stars 1-5 and enter your comment. Your comment will be published on their page. Bezec4Me o publishes all user impressions, except in rare cases if the content is contrary to the Terms of Service.
In the desire to cooperate with the best partners, it occasionally happens that they make mistakes or that there is a misunderstanding. If you think that you did not receive the expected level of service or that you were charged more or have any other objection to their work or staff, the best time to appeal is while you are still on the spot, because that way your complaint will be resolved the fastest. Try to talk to the owner or manager – most problems can be solved immediately.
If you’re still not satisfied, please contact us at info@bezec4.me with:
- reservation number,
- description of the problem and
- the provider’s response to your complaint
and we will do everything in our power to solve the problem.
If you are dissatisfied with the service of the Bezec4Me service, we kindly ask you to contact us at info@bezec4.me.
Business partner questions
Welcome! Joining the Bezec4Me service is quick, easy, and free. Visit the website http://bezec4.me/en/prices , select your team, and enter the required information.
Bezec4Me is software for displaying free appointments and service providers can independently and at any time update their offer and free appointments in real-time. If you still notice any inaccuracies, please let us know at info@bezec4.me so that we can respond to a potential problem in a timely manner.
Select in the Service list menu, add a new one, or correct already entered services.
Yes, when forming your price list. Each our service it is necessary to add one or more team members that work on it.
How will I know if clients have left me a note when booking their appointments?
Every time in the ash client added a note for you when booking services, this information is an available choice of the term.
Booking reminders are sent by PUSH message 24 hours and 2 hours before the visit. These messages are completely free.
Select a reservation from your calendar to view appointment details. From there you will have the option to call, view appointment details, Client History, change appointments, or cancel. If you have enabled to have multiple clients in the same term, you will first see a list of all clients in the selected term. You can contact customers directly from the app.
You should enter details about the business owner or the person acting on behalf of the owner. This person will receive all company notifications, information about changes in the application and will be able to manage the company profile in the application in general.
Of course, in the overview of your services, each service contains the duration of the field of service and time between services (intended for rest or cleaning, preparation). The client is shown only the duration of the service, and when forming the matrix of free terms, we will extend the occupancy in relation to the sum (duration + preparation).
If you need time for a meeting or knobs and, you can add time to your calendar just as you would create a new appointment. Just select „Unavailability“ and the duration so that customers can’t book you during that time period.
Bezec4Me allows you to schedule an all-day vacation for you and your staff.
In the menu, select “ Schedule „, select a member of your team. O Select the date when you plan to be on vacation or off work and select one of the „Free day“ or „Vacation“ options. Clients will see the same message and will not be able to make an appointment during this period.
Of course. Upon registration, customers are informed as part of the acceptance of the Terms of Use that cancellation in the application is free and available at any time before the booked appointment is made. However, we recommend that the cancellation be made at least 24 hours before the booked date, and if this is not possible, it is necessary to contact the service provider in person, as an act of a conscientious client.
The client cannot transfer the appointment on his own, he needs to call you and ask you to do so.
Yes, of course, but we advise you not to do this on your own, confirm in advance with your client when a new appointment suits them.
Select a customer reservation from your calendar to view appointment details. Select the option to switch appointments, you will be shown a calendar of free appointments, select a new date or appointment in the same way as you would schedule a new appointment.
Your client will definitely get a PUSH message about this change and a new booking will be marked in the calendar.
