Who we are
Our website address is: http://www.bezec4.me.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select „Remember Me“, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Corporate Subscriber Data
How personal data is collected: data subjects interested in learning more about the Bezec4Me business, services or software products directly through Bezec4Me, have the opportunity to enter their details into our website at or any landing pages hosted at pages.qudini.com via a “Contact” form; or they may email or call us directly using contact details provided on our website or elsewhere. This will likely be for the purposes of requesting that We contact them, downloading useful information, starting a trial, playing with a demo or requesting support from our support team.
From time-to-time, We may also meet business-relevant connections at events or research individuals using standard online open-source social media platforms. Where these individuals are approached (or approach us) in their capacity as employees of their organisation, the interaction will be regarded as a business to business exchange.
Type of personal data collected: Corporate subscriber data might include a data subject’s name, telephone number, home address, email address, company of work and IP address from the device being used, online identifiers and location data. We will not knowingly collect sensitive personal data. Where a data subject visits our website, We may collect and process information about their website usage (e.g. browsing history and information about your navigation through our website) using “cookies” and other similar technologies. During communications, We may process information about the interactions undertaken with us.
Who controls the data: Corporate subscriber data is controlled by Bezec4Me.
Who processes the data: Corporate subscriber data is processed by our website, email, CRM and marketing platform providers. We have contracted with a number of parties (the precise number varies according to business need) who process personal data on our behalf. This is undertaken in a manner that is consistent with the Regulation and the ePrivacy Directive (the Directive).
Where data is stored; how data is used: Data collected on corporate subscribers may be stored within our CRM platform and used for the purposes of sending news and information about our services and solutions. All messages will provide the recipient with the opportunity to opt-out.
Data will also be used to improve our online services, including format and content, to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, as part of our efforts to keep our site safe and secure, to measure or understand the effectiveness of any advertising We serve to you and others, and to deliver relevant advertising.
Corporate Payment Data
How data is collected: Business professionals interested in using Bezec4Me software within their business provide their business’ payment card details or direct debit account details to our portal, under contract or over the phone to Bezec4Me personnel in order to set-up automatic payments to Bezec4Me.
Type of Data Collected: Corporate payment card data includes a person’s name, billing address, bank account sort code, bank account number, payment card long number, payment card issue date, payment card expiry date and three-digit security number. During communications, We may process information about the interactions a data subject has with us.
Who controls the data: Corporate payment card data is controlled by Bezec4Me.
Who processes the data: Corporate payment card data is processed by Bezec4Me and our third-party payment gateways.
How data is used: Corporate payment data is used to debit our Client’s account on a regular basis for the ongoing use of our software and to enable Clients to easily pay for one-off purchases including professional services, SMS messages and hardware loan or purchase.
Customer Personal Data
How data is collected: Customers of Clients can provide personal details for the purposes of accessing services provided by our Clients through booking an appointment, registering for event or joining a digital queue. Upon providing their details the customer will receive transaction updates on their required service or do capture feedback after their visit. Data is collected by the customer providing their details to an employee of our Client’s organisation or through a self-service interface accessed online via a website, or from self-service kiosk in our client’s venue or through an app installed on the customer’s personal mobile device.
Type of data collected: Data collected via the Qudini App Site from consumers may include name, telephone number, home address, email address and IP address from the device being used, online identifiers and location data. On occasion our applicable Client may collect sensitive personal data and this may be stored for a shorter retention period or detached from the customer personal data as soon as each customer’s transaction purpose has been completed. The Bezec4Me booking interface and join queue interfaces may collect and process information about data subject’s website using “cookies” and other similar technologies. During communications, our Client may process information about the interactions you have with us.
Who controls the data: Customer personal data is controlled by our Client who is using the Bezec4Me App to manager their customer and employees.
Who processes the data: Bezec4Me processes the Customer personal data on behalf of our Clients. Customer personal data and sensitive personal data is passed to as few sub-processors as necessary to enable our software to perform its necessary functions, this includes only our server data base provider and Amazon Web Services and SMS aggregator providers. Client Derived Data is created to detach the customer’s transaction information from their Personal Data so that this can be processed by separate platforms for analytics purposes.
How data is used: Customer personal data is used at the discretion of our Client (acting as the Data Controller), to whom the customer has provided their Customer Personal Data. It is generally used for the purposes of managing customers requiring service within a digital queue or appointment/events calendar and the client may send the Customer automated or manual transaction updates by SMS or email, to inform them of their allocated service time. Some Clients may also choose to send survey questionnaires or additional information whilst others will enable their customers to opt-in to their marketing data base. The Client collecting the Customer Personal Data will have their own privacy policy and terms of use, which will define how their business uses Customer Personal Data. If you are reading this Privacy Policy as a customer of one of our Clients, we recommend that you look at the Terms of Use and Privacy Policy of our Client to whom you are or have provided data.
How long data is stored: Customer personal data is stored within Bezec4Me for the timeframe defined by our Client (it may be removed immediately or deleted after a timeframe requested by the client). The timeframe held for will be to a maximum of that defined within the Client’s privacy policy, which should be available on their website or through direct communication. Customer sensitive personal data can be stored separately for a shorter period if required by our Client. Customer derived data, which is transaction data that is detached from the Customer personal data is stored indefinitely solely for commercial analysis.
Changes to this privacy statement
If We change this privacy statement, We will let you know about the changes by publishing the updated version on our website.
Your rights
- Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
- Contact details of the data protection officer, where applicable.
- The purpose of the processing as well as the legal basis for processing.
- If the processing is based on the legitimate interests of Qudini or a third party, information about those interests.
- The categories of personal data collected, stored and processed.
- Recipient(s) or categories of recipients that the data is/will be disclosed to.
- If We intend to transfer the personal data to a third country or international organisation, information about how We ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, We will ensure there are specific measures in place to secure information.
- How long the data will be stored.
- Details of data subject’s rights to correct, erase, restrict or object to such processing.
- Information about the data subject’s right to withdraw consent at any time.
- How to lodge a complaint with the supervisory authority.
- Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether We are obliged to provide the personal data and the possible consequences of failing to provide such data.
- The source of personal data if it wasn’t collected directly from you.
- Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
What forms of ID will I need to provide in order to access this?
Qudini accepts the following forms of ID when information on your personal data is requested: passport, driving licence, birth certificate, utility bill from the previous 3 months.
Contact details
Bezec4Me doo
Contact Name: Goran Smiljanic
Email: goran@bezec4.me
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